Kiss99 is committed to protecting the personal data of every Malaysian member. This policy transparently explains how we collect, use, protect, and respect your privacy — because your trust is the foundation of our relationship.
How we protect your data around the clock, every day
All data transmitted between your device and Kiss99 servers is protected by military-grade 256-bit SSL encryption — the same highest security standard used by financial institutions and banks in Malaysia.
Kiss99 has never and will never sell, rent, or transfer your personal data to third-party advertisers or any commercial party without your knowledge and explicit consent.
We only collect data that is genuinely necessary for the operation of the Kiss99 platform. No excess data is collected, and data that is no longer needed is securely deleted on a scheduled basis.
You have the right to access, amend, transfer, or request deletion of your personal data at any time. Kiss99 provides a straightforward process for managing your own privacy preferences.
Your data is stored on servers protected by strict access controls, intrusion detection systems, and regular backups. Only authorised personnel may access sensitive data.
We have nothing hidden in the fine print. Kiss99's Privacy Policy is written in plain language that every Malaysian user can understand, free of confusing legal jargon.
This Privacy Policy explains how Kiss99 ("we", "the platform") collects, uses, stores, and protects your personal information when you use our services. By registering for or using Kiss99, you agree to the privacy practices described in this document.
Kiss99 takes our responsibility to protect the privacy of every member who entrusts their personal information to us seriously. This Privacy Policy covers all services provided by Kiss99, including the official website, mobile application, and all related communication channels.
This Policy applies whenever you use the Kiss99 platform in any capacity — whether as a visitor, registered member, or active user placing bets or playing on our platform. It also covers your interactions with our customer support team.
We understand how sensitive financial and personal data can be, especially in the context of an online entertainment platform. That is why Kiss99 implements security measures that go beyond industry standards to ensure your privacy is protected at all times.
Scope of Application: This Policy applies to all Kiss99 users in Malaysia and is subject to applicable data protection laws. In the event of any conflict between a translated version and the original Malay version, the Malay version shall prevail.
Kiss99 collects various types of data depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth | Mandatory |
| Contact Information | Malaysian phone number, email address | Mandatory |
| Financial Information | Bank account number, bank name, digital wallet details | Mandatory |
| Security Information | Password (stored in hashed form), security questions | Mandatory |
| Communications | Correspondence with Kiss99 customer support | Situation-dependent |
When you use the Kiss99 platform, our systems automatically record the following technical information for security and service improvement purposes:
Kiss99 uses your personal data only for legitimate and necessary purposes. We do not use your data for anything unrelated to platform operations without your consent.
For marketing and promotional communications such as new bonus information, Kiss99 will only send notifications to members who have given their consent. You may withdraw this consent at any time through your account settings.
Kiss99 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in certain limited and necessary situations, we may share your data with the following parties:
Kiss99 works with carefully selected third-party service providers to support platform operations, including:
All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in their contracts with Kiss99.
Kiss99 may disclose your data to the relevant authorities when required by Malaysian law, such as for financial crime investigations, anti-money laundering purposes, or pursuant to a valid court order. We will always endeavour to notify you of any such disclosure unless prohibited by law.
Kiss99 takes serious investment in its security infrastructure to protect your personal data from unauthorised access, loss, misuse, or unintended disclosure.
All data communications between you and Kiss99's servers are encrypted using 256-bit SSL/TLS protocol — the same standard used by leading Malaysian banks such as Maybank and CIMB.
Financial data and sensitive information are stored on isolated servers with layered access controls. Passwords are stored in hashed form that cannot be decrypted — even by Kiss99 staff.
Kiss99's security systems are monitored around the clock, 24 hours a day, by our cybersecurity team. Any suspicious activity or intrusion attempts are detected and addressed immediately.
Only Kiss99 staff with specific job-related needs are granted access to user data. All access is logged and regularly audited to ensure there is no internal misuse.
As a Kiss99 member, you have the following rights regarding your personal data. Kiss99 is committed to respecting and facilitating the exercise of these rights.
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data under certain circumstances
Obtain your data in a portable format
Object to data processing for marketing purposes
Request restriction of processing in certain circumstances
To exercise any of the above rights, please contact the Kiss99 privacy team at support@kiss99.ws. We will process your request within 30 business days. For complex cases, this period may be extended to up to 60 days, with prior notice to you.
Some data deletion requests may not be fully fulfilled if the data is required for legal compliance, such as financial transaction records that must be retained under Malaysia's anti-money laundering regulations.
Kiss99 uses cookies and similar tracking technologies to enhance your experience, ensure account security, and analyse platform usage. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Login session verification, Kiss99 account security, CSRF prevention | Session / 30 days | Mandatory | |
| Understanding how users interact with the platform; UX enhancement | 90 days | Preferences | |
| Saving your language settings, theme, and display preferences | 1 year | Preferences |
Essential cookies are required for the core functionality of the Kiss99 platform and cannot be disabled without affecting your experience. For optional cookies, you can manage your preferences through your browser settings or the cookie preference panel within the Kiss99 platform.
Kiss99 does not knowingly collect, process, or store the personal data of individuals under the age of 18. Our platform is designed exclusively for adult users.
If we find that personal data belonging to an underage individual has been collected inadvertently, we will take the following steps immediately:
If you become aware that a child or minor has registered an account on Kiss99, please contact us immediately at support@kiss99.ws so that we may take the appropriate action.
In some cases, your data may be processed or stored on servers located outside Malaysia. This applies primarily in the context of international game provider services such as Pragmatic Play or Evolution Gaming, which operate on global infrastructure.
When such data transfers occur, Kiss99 ensures that:
Kiss99 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of active account | Service operations |
| Financial transaction records | 7 years after the transaction | AML legal requirements |
| Support communication logs | 3 years | Evidence and improvements |
| Data after account closure | Up to 5 years | Legal compliance |
| Technical log data | 90 days | Security and debugging |
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to any individual.
Kiss99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or technological developments. The "Updated" date at the top of this page will always reflect the latest version in effect.
When there are material changes to this Privacy Policy, we will notify you through:
Continued use of the Kiss99 platform after notification of changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the established procedure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Kiss99 handles your personal data, please contact us:
For formal requests relating to data rights (access, rectification, deletion), please submit a written request along with a copy of your identification document via the email above. We will respond within 30 business days.
Your privacy is more than a legal obligation to Kiss99 — it is a personal commitment to every member who entrusts their sensitive information to us. Reach out to us any time if you have any concerns.
Your privacy and security are our priority. Register today and enjoy Malaysia's best entertainment with complete peace of mind.